15 Txoj hauv kev rau WhatsApp thaub qab Stuck (Android & iOS)

Part 1: Txhim kho WhatsApp thaub qab Stuck ntawm Android (8 Txoj kev)

Cov hauv qab no yog cov kev daws teeb meem zoo tshaj plaws thaum WhatsApp yog daig ntawm Android;

1.1 Txheeb xyuas koj tus lej Google

Thawj qhov koj yuav tsum tau ua thaum koj WhatsApp thaub qab tsis ua haujlwm yog xyuas seb Google account txuas rau koj tus account. Yog tsis muaj Google account, koj yuav tsis muaj peev xwm backup WhatsApp.

Txhawm rau txheeb xyuas yog tias Google account txuas rau koj tus lej WhatsApp, mus rau Chaw> Sib Tham> Tham thaub qab thiab tom qab ntawd coj mus rhaub "Account". Ntawm no, xyuas kom tseeb tias koj muaj ib tus account nquag lossis hloov mus rau lwm tus account.

1.2 Tsis txhob suav cov yeeb yaj kiab hauv thaub qab.

Thaum lub sijhawm thaub qab, koj tuaj yeem xaiv suav nrog lossis cais cov yeeb yaj kiab hauv thaub qab. Ntau cov yeeb yaj kiab hauv koj qhov kev sib tham tuaj yeem siv qhov chaw ntau dhau thiab ua rau qeeb lossis txawm tias kaw cov txheej txheem thaub qab.

Hauv qhov no, koj yuav tsum tshem tawm cov yeeb yaj kiab los ntawm thaub qab. Tsuas yog mus rau WhatsApp Chaw> Sib Tham> Tham thaub qab thiab tshem tawm "Suav Cov Yeeb yaj kiab".

1.3 Force Kaw WhatsApp

Nws tseem ua tau tias koj WhatsApp thaub qab yog daig vim WhatsApp nws tus kheej yog daig lossis tsis ua haujlwm zoo. Txoj hauv kev zoo tshaj los kho qhov no yog yuam kaw lub app. Tsuas yog qhib lub app hloov pauv ntawm koj lub cuab yeej thiab nrhiav daim npav WhatsApp app. Los so nws thiab tawm ntawm lub vijtsam kom kaw nws thiab rov qhib lub app kom sim dua.

1.4 Sau npe tawm ntawm WhatsApp Beta

WhatsApp yuav tsis tu ncua muab nws cov neeg siv lub sijhawm los sim qee yam ntawm kev tsim kho tshiab ua ntej nws tshaj tawm rau pej xeem. Qhov no yog WhatsApp Beta program, thiab txawm hais tias nws tuaj yeem siv tau, lub app feem ntau yuav ntsib ntau yam teeb meem thaum koj kos npe rau Beta program. Yog tias koj muaj teeb meem thaub qab WhatsApp, mus rau nplooj ntawv Beta program thiab xaiv tawm ntawm beta program saib seb qhov no kho qhov teeb meem thaub qab.

1.5 Clear WhatsApp Cache

Yog tias nws tau ib ntus txij li koj tau tshem cov cache ntawm WhatsApp app, cov ntaub ntawv khaws cia tuaj yeem ua rau qhov teeb meem.

Hmoov zoo, tshem cache yog qhov yooj yim heev, mus rau Chaw> App lossis Daim Ntawv Thov Tus Thawj Tswj> WhatsApp> Cia thiab tom qab ntawd coj mus rhaub rau "Clear Cache".

1.6 Hloov tshiab Google Play Services

Google Play Services cuam tshuam ntau lub apps ntawm koj lub cuab yeej, thiab yog li vim li cas WhatsApp yuav tsis thaub qab vim Google Play Services yog qhov qub. Kho qhov teeb meem no yooj yim heev. Koj yuav tsum hloov kho Google Play Services los ntawm Google Play Store.

1.7 Rho tawm qub WhatsApp thaub qab ntawm Google Drive

Yog tias twb muaj ob peb WhatsApp thaub qab ntawm koj Google Drive, ib lossis ntau ntawm lawv yuav ua tsis ncaj, cuam tshuam nrog cov thaub qab uas koj tab tom sim coj tam sim no.

Ro tshem tawm cov thaub qab no, nkag mus rau koj Google Drive los ntawm qhov browser, thiab nyem rau ntawm lub iav icon nyob rau sab saum toj. Qhov no yuav qhib Google Chaw. Nyem rau ntawm "Manage App", xaiv "WhatsApp's Options, thiab tom qab ntawd tshem tawm cov ntaub ntawv app.

1.8 Hloov tshiab WhatsApp

Yog tias koj tseem muaj teeb meem nrog cov thaub qab, ces cov version ntawm WhatsApp koj siv yuav yog outdated. Txhawm rau hloov WhatsApp, mus rau Google Play Store, nrhiav WhatsApp, thiab xaiv lub pob "Hloov tshiab".

Part 2: Txhim kho WhatsApp thaub qab Stuck rau iOS no (7 Txoj kev)

Yog tias koj muaj teeb meem thaub qab WhatsApp rau iCloud, cov kev daws teeb meem hauv qab no tuaj yeem tsim kho;

2.1 Saib iCloud Cia Chaw

Koj yuav tsis tuaj yeem thaub qab WhatsApp yog tias koj tsis muaj qhov chaw cia txaus hauv iCloud. Yog li, ua ntej sim cov kev daws teeb meem ntxiv, xyuas kom meej tias qhov chaw tsis yog qhov teeb meem. Koj tuaj yeem tshawb xyuas qhov chaw cia muaj los ntawm kev mus rau iCloud Chaw.

2.2 Pib dua lub Network Settings

Teeb meem nrog lub network teeb tsa kuj tuaj yeem cuam tshuam nrog WhatsApp thaub qab txheej txheem. Yog tias koj xav tias qee qhov kev teeb tsa hauv lub network ntawm koj lub cuab yeej tuaj yeem cuam tshuam lossis ua haujlwm tsis zoo, rov pib dua lub network teeb tsa yuav yog qhov zoo tshaj plaws los ua.

Txhawm rau ua qhov no, mus rau Chaw> General> Pib dua thiab tom qab ntawd xaiv "Reset Network Settings"

2.3 Xyuas iCloud Server Status

Txawm hais tias qhov no tsis tshua muaj, nws tseem ua tau tias koj tsis tuaj yeem thaub qab WhatsApp rau iCloud vim tias iCloud servers poob qis. Tsuas yog mus rau https://www.apple.com/support/systemstatus/ los xyuas seb iCloud servers puas ua haujlwm. Yog tias lawv poob qis, sim ua qhov thaub qab tom qab.

2.4 Rho tawm qub iCloud thaub qab

Yog hais tias koj tau coj ib tug thaub qab ua ntej ib tug koj tab tom sim coj tam sim no, nws muaj peev xwm hais tias cov qub thaub qab yuav ua tsis ncaj. Nyob rau hauv rooj plaub no, koj yuav tau rho tawm cov qub thaub qab ua ntej sim cov txheej txheem thaub qab dua.

Ua li ntawd, mus rau iCloud Chaw> Cia> Thaub qab thiab tshem tawm cov thaub qab uas twb muaj lawm uas yuav muaj nyob hauv koj tus account.

2.5 Force Restart lub iPhone

Qee qhov teeb meem nrog lub cuab yeej ua haujlwm kuj tuaj yeem ua teeb meem nrog WhatsApp thaub qab. Txoj hauv kev yooj yim tshaj plaws kom tshem tau qee yam ntawm cov teeb meem software no yog yuam kom rov pib lub iPhone. Cov hauv qab no yog yuav ua li cas yuam restart koj iPhone nyob ntawm tus qauv ntaus ntawv;

iPhone 6s thiab cov qauv ua ntej; Nias thiab tuav lub hwj chim thiab lub tsev khawm tib lub sijhawm. Tso cov nyees khawm thaum lub cuab yeej rov pib dua.

iPhone 7 thiab 7 Plus: Nias thiab tuav lub Hwj chim thiab Volume Up khawm ib txhij. Thov tuav ob lub nyees khawm kom ntev li 15 vib nas this thiab tso tawm thaum lub cuab yeej rov pib dua.

iPhone 8 thiab Cov Qauv Tshiab: Nias thiab tso lub ntim ntim, nias thiab tso lub pob Volume Down. Nias thiab tso Side khawm thiab tso nws sai li sai tau thaum lub cuab yeej rov pib dua.

2.6 Hloov kho lub iOS no

Yog tias koj lub cuab yeej ua haujlwm ntawm qhov tsis ruaj khov lossis dhau los ntawm iOS, koj yuav ntsib ntau yam teeb meem nrog cov apps ntawm lub cuab yeej, suav nrog WhatsApp.

Yog li ntawd, koj yuav tsum mus rau Chaw> General> Software Hloov tshiab los xyuas seb puas muaj qhov hloov kho tshiab ntawm iOS.

Yog tias muaj kev hloov tshiab, coj mus rhaub "Download thiab nruab thiab tos thaum lub cuab yeej hloov kho. Thaum lub cuab yeej rov pib dua, sim rov qab WhatsApp dua.

2.7 Sim thaub qab ntawm WhatsApp

Yog hais tias koj tseem tsis tau backup WhatsApp ntawm iCloud, ces sim thaub qab ntawm iTunes. Ua li no, txuas lub iPhone rau koj lub computer thiab qhib iTunes. Mus rau ntu "Cov ntsiab lus" thiab tom qab ntawd nyem rau ntawm "Rov Qab Tam Sim No" khawm hauv qab "Cov Ntaub Ntawv Rov Qab," saib xyuas kom paub tseeb tias "Lub Computer no" raug xaiv.

Part 3: Yuav ua li cas rau thaub qab WhatsApp rau PC

Yog tias koj tseem tuaj yeem thaub qab WhatsApp hauv txoj kev ib txwm muaj, nws yog lub sijhawm los xav txog lwm txoj kev daws teeb meem. Thaub koj cov ntaub ntawv WhatsApp rau PC yog ib txoj hauv kev zoo tshaj plaws los xyuas kom meej tias koj cov ntaub ntawv yuav nyob nyab xeeb, thiab txoj hauv kev zoo tshaj los ua qhov ntawd yog siv Dr. Fone- WhatsApp Hloov. Qhov kev pabcuam desktop no yog WhatsApp tswj cov cuab yeej uas tso cai rau cov neeg siv yooj yim thaub qab WhatsApp cov ntaub ntawv rau PC thiab tom qab ntawd rov qab cov thaub qab thaum lawv xav tau.

Txhawm rau thaub qab WhatsApp rau PC siv Dr.Fone - WhatsApp Hloov , ua raws li cov kauj ruam yooj yim no;

Kauj ruam 1: Nruab cov Dr. Fone toolkit rau koj lub computer thiab ces khiav qhov kev pab cuam. Xaiv "WhatsApp Hloov" los ntawm cov npe ntawm cov cuab yeej.

Kauj ruam 2: Nyob rau hauv lub tom ntej no interface, xaiv "Backup WhatsApp lus" thiab ces txuas koj ntaus ntawv mus rau lub computer. Qhov kev zov me nyuam yuav ntes lub cuab yeej, thiab tom qab ntawd cov txheej txheem thaub qab yuav pib txiav.

Kauj ruam 3: Khaws lub cuab yeej txuas mus txog thaum koj pom cov ntawv ceeb toom tias cov txheej txheem thaub qab tiav.

Peb cia siab tias ib qho ntawm cov kev daws teeb meem saum toj no yuav pab koj kho koj li WhatsApp thaub qab. Cov kev daws teeb meem muaj ntau heev vim muaj ntau ntau yam sib txawv vim li cas koj WhatsApp thaub qab yog daig. Peb pom zoo kom sim cov kev daws teeb meem ib tom qab mus txog rau thaum ib qho ntawm lawv ua haujlwm. Koj kuj siv tau Dr. Fone- WhatsApp Hloov mus backup tag nrho koj cov ntaub ntawv rau PC thiab rov qab nws thaum twg xav tau.