Dr.Fone Support Center
Tshawb nrhiav ntawm no ua tiav Dr.Fone cov lus qhia kom yooj yim kho cov teeb meem ntawm koj lub xov tooj ntawm tes.
Pab Pawg
Sau npe & Account
1. Kuv yuav sau npe Dr.Fone li cas rau Windows/Mac?
- Tua tawm Dr.Fone thiab nyem rau ntawm tus account icon nyob rau sab xis ces kaum ntawm Dr.Fone.
- Ntawm lub qhov rais popup, koj yuav pom qhov kev xaiv "Nyem qhov no los nkag rau hauv thiab qhib qhov program".
- Tom qab ntawd nkag mus rau daim ntawv tso cai email thiab sau npe rau npe rau npe Dr.Fone. Ces koj yuav muaj tag nrho version ntawm Dr.Fone.
Sau npe tam sim no
Rau npe Dr.Fone thiab siv tag nrho version ntawm Mac, ua raws li cov kauj ruam hauv qab no.
- Tua tawm Dr.Fone thiab nyem Dr.Fone icon nyob rau hauv lub ntawv qhia zaub mov bar nyob rau sab saum toj ntawm lub screen.
- Nyem Sau npe los ntawm cov npe dropdown.
- Nkag mus rau koj daim ntawv tso cai email thiab sau npe code thiab nyem Nkag mus rau npe Dr.Fone.
Sau npe tam sim no
2. Kuv yuav ua li cas, yog tias tus lej sau npe tsis raug?
- Thawj kauj ruam yog kom paub tseeb tias koj tab tom sim sau npe yog raws nraim qhov koj tau yuav. Thov nco ntsoov tus lej sau npe rau lub Windows version thiab Mac version txawv. Yog li xyuas seb koj puas tau txais qhov tseeb version.
- Cov kauj ruam thib ob yog ob zaug tshawb xyuas qhov kev sau ntawv ntawm daim ntawv tso cai e-mail chaw nyob lossis tus lej sau npe, vim tias ob qho tib si yog cov ntaub ntawv nkag siab. Nws raug nquahu kom luam cov e-mail thiab cov lej sau npe ncaj qha los ntawm kev sau npe e-mail thiab tom qab ntawd muab tso rau hauv cov ntawv sib txuas hauv lub qhov rais sau npe.
- Yog tias nws tseem tsis tau ua haujlwm, koj tuaj yeem sim qhov ncaj qha download txuas hauv qab no hloov pauv. Lawv yuav muab tag nrho cov installer rau koj yog li koj tuaj yeem nruab Dr.Fone offline.
Tswv yim: Nco ntsoov tias tsis muaj qhov khoob ntawm qhov pib thiab qhov kawg ntawm daim ntawv tso cai email thiab tus lej sau npe thaum koj muab tso rau lawv.
Yog tias qhov no daws tsis tau koj qhov teeb meem, koj tuaj yeem tiv tauj peb kom pab. Txhawm rau pab koj kho nws sai dua, koj tuaj yeem xa peb lub screenshot ntawm lub qhov rais sau npe thaum koj hu rau cov neeg ua haujlwm txhawb nqa.
3. Kuv yuav rov qab tau cov ntaub ntawv sau npe li cas?
4. Kuv yuav rho tawm daim ntawv tso cai qub li cas thiab sau npe nrog daim ntawv tso cai tshiab?
- Tua tawm Dr.Fone thiab kos npe tawm koj daim ntawv tso cai qub account.
- Tom qab ntawd koj yuav muaj peev xwm kos npe nrog koj daim ntawv tso cai tshiab email thiab sau npe code.
Ntawm Windows, nyem lub Login icon nyob rau sab xis saum toj kawg nkaus ntawm Dr.Fone. Tom qab ntawd nyem qhov chaw icon ntawm lub qhov rai popup thiab xaiv Sau npe tawm ntawm daim ntawv teev npe poob.
Ntawm Mac, nyem Dr.Fone nyob rau hauv cov ntawv qhia zaub mov nyob rau sab saum toj ntawm lub vijtsam, nyem rau npe. Ntawm qhov Register window, nyem lub Sign Out icon nyob ib sab ntawm koj lub npe account.
5. Kuv yuav hloov li cas kuv daim ntawv tso cai email?
6. Kuv yuav ua li cas thiaj tau txais daim ntawv xa nyiaj los yog daim ntawv txais nyiaj rau kuv daim ntawv xaj?
Rau Swreg xaj,
https://www.cardquery.com/app/support/customer/order/search/not_received_keycode
Rau Regnow xaj,
https://admin.mycommerce.com/app/cs/lookup
Rau Paypal xaj,
Thaum ua tiav kev ua lag luam PayPal tiav lawm, peb lub kaw lus yuav tsim daim ntawv xaj PDF kom xa tuaj rau koj ntawm e-mail. Yog tias koj tseem tsis tau txais daim ntawv xa nyiaj, kos rau hauv koj li junk/spam nplaub tshev kom pom tias nws raug thaiv los ntawm koj qhov chaw e-mail.
Rau Avangate xaj:
Yog tias koj qhov kev yuav khoom tau ua los ntawm Avangate kev them nyiaj platform, koj daim ntawv them nqi tuaj yeem rub tawm los ntawm kev nkag mus rau Avangate myAccount thiab thov daim ntawv xa nyiaj hauv ntu Kev Txiav Txim Siab.
7. Kuv tuaj yeem hloov kho / hloov cov ntaub ntawv ntawm kuv daim ntawv them nqi li cas?
Yog tias tus lej xaj pib nrog B, M, Q, QS, QB, AC, W, A, peb tuaj yeem hloov kho lub npe lossis ntu chaw nyob rau koj. Koj tuaj yeem tiv tauj peb pab pawg txhawb nqa los ntawm qhov txuas no xa peb cov ntaub ntawv koj xav ntxiv lossis hloov pauv. Peb pab neeg txhawb nqa yuav rov qab los rau koj sai li sai tau.
Yog tias tus lej xaj pib nrog 'AG', koj yuav tsum tau hu rau 2checkout ntawm no txhawm rau hloov kho daim ntawv xa nyiaj.
Yog tias tus lej xaj pib nrog '3' lossis 'U', koj yuav tsum hu rau MyCommerce ntawm no txhawm rau hloov kho cov ntawv xa nyiaj.
8. Kuv tuaj yeem nrhiav tau kuv daim ntawv xaj lossis daim pib keeb kwm qhov twg?
Koj tuaj yeem nrhiav tau koj cov ntaub ntawv xaj ntawm Wondershare Passport. Feem ntau, tom qab koj ua qhov kev yuav khoom, peb lub kaw lus yuav xa email rau koj uas muaj koj tus account thiab password. Yog tias koj tsis muaj email no, koj tuaj yeem nyem "Tsis nco qab Password" txhawm rau rov pib dua koj tus password.
Tom qab koj kos npe rau hauv Wondershare Passport, koj yuav tau mus xyuas koj cov lus txiav txim thiab daim pib keeb kwm.
9. Kuv yuav rho tawm kuv tus account ntawm koj li cas?
Yog hais tias koj xav rho tawm koj tus account Wondershare thiab cov ntaub ntawv tus kheej kiag li, thov hu rau peb pab neeg txhawb kev pab.