Dr.Fone Support Center
Tsvaga pano yakanyanya kukwana Dr.Fone vatungamiriri kugadzirisa nyore matambudziko pafoni yako.
Help Category
Purchase&Refund
1. Ndinokumbira sei kudzoserwa mari yeDr.Fone?
2. Sei ndisati ndawana kudzorera mari?
- Pane kunonoka nekugadzirisa mari yako yekudzorera
Kamwe kudzorera kwakasimbiswa nesu, zvinowanzotora 7 kune 10 mazuva ekushanda kuti mari yacho iendeswe kuakaunti yako. Nekudaro, zvichienderana nerudzi rwekutengeserana zvinogona kutora kusvika kumazuva makumi maviri nerimwe panguva yefesisheni yakabatikana. - Kudzoserwa mari kwakumbirwa
Kana kudzosera kwakumbirwa mari inozomiswa nevakuru vekubhadhara (anopa kadhi/bhangi/ PayPal zvichingodaro) kudzamara mutongo wechikumbiro chekudzorera watemwa. Ndokumbira ubate kambani inobhadhara kana kadhi rakapa kuti ukumbire rumwe ruzivo nezve maitiro avo ekubhadharisa. - Chigadzirwa chakatengwa kubva papuratifomu yechitatu, seApple App Store. Nekuda kwezvikonzero zvekuvanzika, ruzivo rwako rwekutenga hauna kugovaniswa saka isu tinokwanisa kukugadzirisira mari yacho. Nekudaro, kana zvichidikanwa, isu tinofara kuedza nepatinogona napo kuti tikubatsire kubata mutengesi kuti iwe ugone kukumbira kudzoserwa kubva kwavari.
3. Ndeipi Policy yako yekudzosera mari?
Unogona kutarisa ruzivo rweRefund Policy yedu pano. Kune chero zvine musoro kurongeka gakava, Wondershare inogamuchira vatengi kuendesa chikumbiro chekudzorera uye isu tinofara kukubatsira mukuita.
4. Ndedzipi nzira dzandingabhadhara kutenga?
JCB
Paypal
AliPay
Ukash
Diners Club
Qiwi Wallet
Discover/Novus
American Express
Chinese Debit Card
Bank/Wire Transfer
VISA/MasterCard/Eurocard
Ndapota cherechedza kuti kana iwe unowanzova nemazuva 3-5 kubata pane cheki kuitira kuti ibvise bhangi. Kana yapera, PayPal inotumira ziviso otomatiki yekushandisa uye ipapo chete kutumirwa kwesoftware kunopedzwa.
5. Muripo wangu wakundikana, ndoita sei?
- Tarisa kaviri ruzivo rwekadhi rechikwereti rawakaisa.
- Tarisa uone kana kadhi rako rechikwereti harisati rapera.
- Tarisa kana account yako yekubhadhara ine mari yakakwana.
- Chekupedzisira, kana kubhadhara kwakundikana, iwe unofanirwa kuwana ruzivo rwakadzama pamusoro pekutadza kwekutengeserana kubva kubhangi rako. Usazeze kubata bhanga rako uchikumbira rumwe rubatsiro.
6. Ndedzipi sarudzo dzerezinesi dzaunopa?
Zvekushandisa pachedu, tinopa 1 Gore Rezenisi / Hupenyu hwese Rezinesi kune 1-5 nharembozha. Rezinesi iri rinogona kushandiswa pa1 PC/Mac.
Iwe unogona zvakare kuwana mamwe marezinesi akagadziridzwa pane yega chigadzirwa chekutenga peji, kusanganisira
1 Year License ye6-10 Zvishandiso
1 Year License ye11-15 Devices 1 Year License ye16-20
Devices 1 Year License
ye21-50 Devices
1 Year License ye51-100 Devices
Uye kunyangwe 1 Year License yeZvisina Muganho Zvishandiso.
Iwe unogona kugara uchitibata pachikamu chebhizinesi kune zvimwe zvakagadziridzwa zvinodiwa.
7. Chii chinonzi Rezinesi Policy uye EULA?
8. Chii chinonzi Dhaunirodha Inishuwarenzi mungoro yekutengera?
Kuti udhawunirodhe kopi yako yezvigadzirwa zvakare, ndapota enda ku http://www.download-insurance.com , isa email kero yako kana nhamba yekuodha wodzvanya Tumira bhatani, unozokwanisa kudhawunirodha yakazara simisi yechirongwa chako.
Kana iwe usingade Inishuwarenzi Yekudhawunirodha, unogona kuibvisa mungoro yekutengera nekudzvanya pakabhatani remarara.
9. Ndinokanzura sei kuvandudzwa kwe otomatiki pakunyoresa?
Iwe unogona zvakare kukanzura kunyoreswa uchishandisa zvinongedzo pazasi.
Nemaodha eSwreg, enda ku https://www.cardquery.com wobva wadzvanya "Ndinoda kukanzura mubhadharo wangu unodzokororwa".
Kuti Regnow maodha, shanyira chinongedzo pazasi uye isa ruzivo rwako rweodha. Tinya kurongeka uye uchakwanisa kukanzura muripo unodzokororwa.
https://admin.regno.com/app/cs/lookup
Kumaodha eAvangate, tinya chinongedzo chiri pazasi uye pinda muAvangate account yako. Enda ku "Zvigadzirwa Zvangu" uye tinya "Misa otomatiki rezinesi rekuvandudza".
https://secure.avangate.com/myaccount/
Zvemaodha ePaypal, pinda muPaypal account yako, enda kuProfile> Ruzivo rwezvemari> tinya Kwidziridzo muchikamu Changu chekubhadhara chakafanotenderwa. Wobva wadzvanya Kanzura kana Kanzura kubhadharisa otomatiki.
Kana uchida rumwe rubatsiro, unogona zvakare kubata timu yedu yerutsigiro pano kuti uwane rumwe rubatsiro.
10. Chii chandinofanira kuita kana ndatenga chigadzirwa chisiri icho?
1) Tinogona kukupa 20% kuderedzwa kuti utenge chaiyo chigadzirwa kana iwe uchida kuchengeta chigadzirwa chisina kunaka futi. Ingo taura nesu uye isu tichakugadzirira iyo setup iwe.
2) Unogona kutenga chakarurama chigadzirwa kubva Wondershare Store, uye ipapo taura nesu nemashoko zvose mirairo. Isu tinokwanisa ipapo kubatsira uye kudzoserwa odha isiriyo kwauri.