Eyona nto ingcono yokuSebenzisa iingcebiso kwi-WhatsApp Business Chatbot

Akukho mathandabuzo ukuba i-WhatsApp yeyona app inkulu yokuthumela imiyalezo emhlabeni. Amanani athetha ngokwawo, ngaphezu kwe-1.5 yezigidigidi abasebenzisi ngenyanga nganye kumazwe angama-180. Ukufikelela kubathengi akuzange kubelula ngolu hlobo kumashishini amancinci.

Nge-WhatsApp chatbot yeshishini, izinto ziye zaba ngcono. Ngoku unokwakha unxibelelwano lwencoko nge-WhatsApp Business. Kule posi, siza kukubonisa konke okufuneka ukwazi malunga ne-WhatsApp bot yeshishini.

• Icandelo lokuqala: Yintoni i-WhatsApp Business Chatbot
• Icandelo lesibini: Yintoni inzuzo ye-WhatsApp Business Chatbot?
• Icandelo lesithathu: Uyiseta njani i-WhatsApp Business Chatbot
• Icandelo lesine: Iingcebiso zokuSebenzisa i-WhatsApp Business Chatbot

Icandelo lokuqala: Yintoni i-WhatsApp Business Chatbot

I-WhatsApp Business chatbot yenye yeenkonzo ozonwabelayo kwiqonga leShishini likaWhatsApp. Isebenza kwimithetho ethile kwaye kwezinye iimeko, ubukrelekrele bokwenziwa. Ukuba loo nto intsonkothe ​​kakhulu, masiyicazulule ngcono.

Yinkonzo oyimiselayo kwishishini likaWhatsApp elikuncedayo ukuba unxibelelane nabathengi bakho. Kuyafana nokuthetha nomntu wokwenene.

I-chatbot kwishishini le-WhatsApp inezi zinto zilandelayo:

1. Iprofayile yeshishini
2. Bhala abafowunelwa
3. Iimpendulo ezikhawulezayo
4. Ukufikelela kwizibalo zomyalezo
5. Imiyalezo yokubulisa ezenzekelayo

Zonke ezi zinokubonakala njengesayensi ye-rocket kuwe ke siya kukuchaza ngcono apha ngezantsi.

Iprofayile yeshishini

Eli nqaku linika uphawu lwakho ubuso, njengeakhawunti yakho yemidiya yoluntu. Ukuze ufumane ibheji yokuqinisekisa, i-WhatsApp kufuneka iqinisekise ishishini lakho. Nantsi indlela yokongeza iinkcukacha zeshishini lakho:

1. Vula ishishini likaWhatsApp
2. Yiya kwiisetingi
3. Iisetingi zeshishini
4. Khetha iprofayile kwaye ungenise iinkcukacha zakho.

Leyibhile abafowunelwa

Olu phawu lwenza kube lula kuwe ukuba uhlele abafowunelwa bakho. Akukho mntu uthanda ukucinezela xa ekhangela abafowunelwa, kuyakhathaza. Unokongeza ileyibhile kumfowunelwa okhoyo okanye umfownelwa omtsha.

Ukongeza ileyibhile kumfowunelwa osele ekhona:

1. Vula iphepha lengxoxo lomfowunelwa.
2. Cofa kwimenyu
3. Khetha ileyibhile entsha
4. Gcina.

Ukongeza ileyibhile kumfowunelwa omtsha:

1. Vula iphepha lengxoxo lomfowunelwa omtsha.
2. Cofa kwimenyu
3. Khetha ileyibhile
4. Gcina.

Iimpendulo ezikhawulezayo

Oku kuya kukwenzela okuhle njengomnini weshishini. Unokubonelela ngeempendulo ezikhawulezayo kubaxumi logama nje bephakathi kwe-FAQs zakho. Imizekelo yeempendulo ezikhawulezayo onokuzithumela yimiyalelo yoku-odola, intlawulo kunye nolwazi lwezaphulelo, kunye nemiyalezo yokubulela. Ukwenza oku:

1. Yiya kwiisetingi
2. Cofa useto lweshishini
3. Khetha iimpendulo ezikhawulezayo

Ukufikelela kwizibalo zomyalezo

Ukulinganisa ii-KPIs kubalulekile kwimpumelelo yalo naliphi na ishishini. Unokwenza oku ngokulula ngencoko yakho yeshishini likaWhatsApp. Ikubonisa inani lemiyalezo ethunyelweyo, iingxelo zokuhanjiswa kwento nganye, kunye nezo zifundiweyo.

Ukufikelela kwizibalo zakho:

1. Cofa kwiqhosha lemenyu
2. Cofa useto
3. Khetha useto lweshishini
4. Cofa izibalo

Imiyalezo yokubulisa ezenzekelayo

Eli nqaku kwi-WhatsApp ishishini bot likuvumela ukuba usete umyalezo wokubulisa. Lo myalezo uyavela xa umsebenzisi enxibelelana nawe. Iya kuvela kwakhona ukuba ubungasebenzi kangangeentsuku ezili-14.

Kutheni oku kuyimfuneko? Imiyalezo yokubulisa ezenzekelayo ikunceda ukuba wamkele abathengi kwaye wazise ishishini lakho. Akunyanzelekanga ukuba balinde ukuba ungene kwi-intanethi, ayintle loo nto?

Ukwenza oku:

1. Yiya kwiisetingi
2. Cofa useto lweshishini
3. Khetha imiyalezo yokubulisa ukuyila okanye ukuhlela imiyalezo.

Icandelo lesibini: Yintoni inzuzo ye-WhatsApp Business Chatbot?

Nge-WhatsApp ai chatbot, amathuba okuthumela imiyalezo kumashishini awapheli. Khawufane ucinge amandla esixhobo ezandleni zakho xa unokunxibelelana nabathengi bakho 24/7 ngaphandle kokuba kwi-intanethi. Ayothusi na le?

Xa ujongisisa iinzuzo, kuyacaca ukuba wonke umntu umele azuze. Makhe sijonge ezi zibonelelo kwii-engile ezintathu, umxhasi, usomashishini, kunye nembono yomthengisi.

Izinto eziluncedo kubaxumi

1. Isisombululo esikhawulezileyo kwimibuzo nokuba umnini weshishini akekho.
2. Unxibelelwano olulula ngeendlela ezimbini namashishini.
3. Ukwaneliseka komthengi ongcono kwinkxaso yeeyure ezingama-24.
4. Ixabiso elingakumbi kwiincoko ezenzelwe wena.
5. Ukhuseleko oluphezulu ngenxa ye-encryption ye-WhatsApp. Kukwakho uqinisekiso lwezinto ezimbini.
6. Abathengi banokubona ukuba ishishini liqinisekisiwe na phambi kokuba lingene kwintengiselwano.
7. Kulula ukusebenzisa iqonga elingadingi ukhuphelo olongezelelweyo.

Izinto eziluncedo koosomashishini

1. Naliphi na ishishini linokusebenzisa eli qonga, likhulu okanye lincinci.
2. Amava angcono omthengi akhokelela kwiindibano ezininzi kunye nokugcinwa kwabathengi.
3. Ukunceda ukwakha ulwazi lophawu kunye nokunyaniseka ngobudlelwane obungcono babathengi.
4. Yenza kube lula ukusasaza imiyalezo kubathengi.
5. Yenza kube lula ukunxibelelana nabathengi kunye nokusebenzisana nabo.
6. Ubukho behlabathi beapp ngaphandle kwaseTshayina. Oku kuvumela ukufikelela kumazwe ngamazwe kwishishini lakho.

Izinto eziluncedo kubathengisi

1. I-WhatsApp i-chatbot yeshishini inceda ukunciphisa umthwalo wabathengisi bebenza bafumaneke kweminye imisebenzi.
2. Ukunceda ukuvelisa izikhokelo ezininzi ngelixa usenza kube lula ukunxibelelana nabo ngokuthe ngqo.
3. Yindlela esebenzayo yokulandela abathengi phezulu.
4. Ukhetho oluninzi lokufomatha kunye nobunewunewu bemultimedia ukwenza ukuthengisa kusebenze ngakumbi.
5. Uluhlu losasazo lunceda ekuqhubeni amaphulo okuthengisa.

Icandelo lesithathu: Uyiseta njani i-WhatsApp Business Chatbot

Ukuza kuthi ga ngoku kufuneka urhawuzelelwe ukuseta i-chatbot yakho kwishishini likaWhatsApp. Inkqubo ilula xa unesicwangciso. Kufana nje nokuqhuba iphulo lokuthengisa kuFacebook. Umahluko kukuguquguquka.

Makhe sijonge ukuba ungayiseta njani i-chatbot yakho yeshishini likaWhatsApp kula manyathelo alandelayo.

Inyathelo 1-Faka isicelo "WhatsApp Business API" inkqubo

I-WhatsApp Business API yinkqubo ye-beta kweli qonga. Isenokuba kwimo ye-beta kodwa sisixhobo esimangalisayo kumashishini amancinci naphakathi.

Unobunewunewu nokuba ngumboneleli wesisombululo okanye umxhasi. Ifuna ukuba unikeze igama leshishini lakho, ulwazi lommeli wenkampani yakho, kunye newebhusayithi.

UWhatsApp uphonononga esi sicelo kwaye uyasivuma xa siqinisekiswa. Ulinyathelo elinye ukusondela ekubeni i-chatbot yakho ilungile.

Inyathelo lesi-2 - Iincoko zangaphambili

Kunceda ngantoni ukuba ne-chatbot ukuba ayikwazi ukuphendula imibuzo ngokufanelekileyo? Uqikelelo lweentlobo zemibuzo abanokuthi bayibuze abathengi.

Yiza nezona mpendulo zilungileyo kule mibuzo. Ngaphaya koku, kufuneka uqwalasele indlela i-chatbot eya kusabela ngayo kwimibuzo engenakuyiphendula.

Inyathelo lesi-3 -Sebenzisa umenzi we-chatbot emva koko ubambe i-bot yakho kwisiseko sedatha

Uninzi lwabenzi be-chatbot bakhona ukukusindisa ekwakhiweni kwe-WhatsApp i-chatbot yakho ukusuka ekuqaleni. Kwakhona kufuneka ubambe i-API yakho kwisiseko sedatha.

Ngomenzi we-chatbot, unobunewunewu bokwenza i-mockups yesicelo. Ngale ndlela unokuvavanya kwaye wenze utshintsho ngaphambi kokudala inguqulelo epheleleyo.

Inyathelo lesi-4-Vavanya i-chatbot

Sele uphaya. Lixesha lokuba ujonge ukuba isebenza njani i-chatbot yakho ekuphenduleni imibuzo. Qaphela iimpazamo ezahlukeneyo kwaye uzilungise phambi kokuvavanya kwakhona. Oku kukhokelela kwimveliso ekumgangatho ophezulu eyandisa amava omthengi.

Icandelo lesine: Iingcebiso zokuSebenzisa i-WhatsApp Business Chatbot

Yinto enye ukwenza i-chatbot yeshishini lakho le-WhatsApp, yenye ukuyisebenzisa ngokufanelekileyo. Amashishini amaninzi akhalaza ngelithi awafumani eyona nkonzo ilungileyo. Nantsi inyani elula, ingxaki ayikho ngenkonzo, ikumsebenzisi.

Akuyomfuneko ukuba udlule kolu vavanyo lufanayo. Nanga amacebiso ambalwa okukunceda ufumane iziphumo ezingcono kwi-chatbot yakho ka-WhatsApp.

Ingcebiso yoku-1 -Sebenzisa umboneleli ogunyazisiweyo kuphela

Kukho malunga neenkampani ezingama-50 ezibonwa nguWhatsApp njengababoneleli abagunyazisiweyo. Ukusebenzisa umboneleli ongagunyaziswanga kunokukhokelela ekuvalweni kweakhawunti yakho yeshishini. Kuya kufuneka ubalumkele ababoneleli abakhohlakeleyo njengoko nabo benyuka.

Yenza uphando lwakho ngaphambi kokuba wenze ukhetho lwakho. Ngale ndlela, unokufezekisa iinjongo zakho ngaphandle koxinzelelo olungeyomfuneko.

Icebiso lesi-2 – Fumana imvume kubathengi bakho

Kuya kufuneka uyazi ukuba kucaphukisa kangakanani ukufumana imiyalezo esasazwayo engafunekiyo rhoqo. Yiloo ndlela kanye abaya kuziva ngayo abaxhasi bakho ukuba ubagqobhoza ngemiyalezo enjalo ngaphandle kwemvume yabo.

I-WhatsApp ifuna ukuba abathengi bakho bangene ngaphambi kokuba uqalise ukubathumelela imiyalezo ye-chatbot. Ukukhetha ukungena kuthetha, abathengi bayavuma ukufumana imiyalezo yakho. Banokukwenza oku ngokubonelela ngamanani ngokusebenzisa itshaneli yomntu wesithathu.

Enye indlela yokwenza oku kukubuza abathengi bakho ukuba bangathanda ukufumana izaziso zemveliso entsha. Ukuba bayavuma, ungabongeza kuluhlu lwakho lokusasaza ishishini le-WhatsApp chatbot.

Icebiso lesi-3 – Phendula ngoko nangoko

Ngokukhawuleza, sithetha kwiiyure ezingama-24. Le yimfuno ye-WhatsApp kwaye iya kuqinisekisa amava angcono omthengi.

Nje ukuba uyazi, ukuba awuphenduli kwiiyure ezingama-24, uWhatsApp uyakuhlawulisa. Uyayibona ngoku indlela ekubaluleke ngayo?

Ingcebiso yesi-4 - Yiba ngumntu ngokusemandleni

Kanye njengokuba i-automation isenza ubomi bube lula, ayithathi ndawo yonxibelelwano lwabantu. Qinisekisa ukuba kukho umntu oza kunika iimpendulo ngokukhawuleza kangangoko. Unokuseta izaziso eziza kwenza umxhasi azi ukuba i-arhente yabantu iya kubafikelela kungekudala.

Icebiso lesi-5 – Nyusa isitishi sakho

Ukwenza konke oku kungasentla ngaphandle kokuthengisa isitishi sakho akunakuzitshintsha iziphumo zakho. Yenza iintengiso eziza kudibanisa abathengi ngqo kuWhatsApp wakho. Sebenzisa imidiya yoluntu kwaye ube nobuchule.

Ukuqukumbela

Ukuza kuthi ga ngoku kufuneka uyazi indlela yakho yokujikeleza usebenzisa i-WhatsApp chatbot yeshishini. Ayinzima kangako kwaye ithembisa iziphumo ezimangalisayo. Okwangoku, ufuna ukufunda ngakumbi malunga nokuseta kunye nokusebenzisa ishishini le-chatbot WhatsApp? Finyelela kuthi kwicandelo lamagqabaza.