Dr.Fone Support Centre

Thola lapha iziqondiso eziphelele ze-Dr.Fone zokulungisa kalula izinkinga kuselula yakho.

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Isigaba sosizo

Uxhumano Lwedivayisi

1. Ungaxhuma kanjani idivayisi yami yeselula ku-Dr.Fone?

Ukuxhuma ifoni yakho ephathekayo ku-Dr.Fone kudeskithophu, vele ulandele izinyathelo ezingezansi.

Okwamadivayisi we-iOS

Xhuma i-iPhone/iPad yakho kukhompuyutha usebenzisa intambo yombani.
Thepha okuthi Thembela ku-iPhone/iPad yakho ukuze uthembe ikhompuyutha.
Hola Dr.Fone bese ukhetha umsebenzi udinga. Ngokuvamile, i-Dr.Fone izobona idivayisi yakho ngaso leso sikhathi.

Okwamadivayisi e-Android

Qiniseka ukuthi ukulungisa iphutha le-USB kuvuliwe kudivayisi yakho ye-Android. Ungathola imiyalelo yesinyathelo ngesinyathelo ukuze unike amandla ukulungisa iphutha le-USB lapha .
Uma usebenzisa amadivaysi e-LG ne-Sony, khetha imodi ethi Thumela izithombe (PTP) ukuze uxhume ifoni.
Bese usebenzisa ikhebula le-USB ukuxhuma idivayisi ye-Android kukhompyutha.
Ifoni yakho ingase ikwazise ukuthi uvumele izimvume ngale khompyutha. Uma kunjalo, thepha okuthi 'KULUNGILE / Vumela'.
Bese u-Dr.Fone uzokwazi ukubona ifoni yakho ye-Android.

2. Ngenzenjani uma idivayisi yami yehluleka ukuxhuma ku-Dr.Fone?

Nazi izinyathelo zokuxazulula inkinga zamadivayisi we-iOS uma i-Dr.Fone yehluleka ukubona idivayisi yakho. Bonisa okwengeziwe >>

Qiniseka ukuthi uvule isikrini sedivayisi lapho usixhuma kukhompuyutha, ngaphandle uma imisebenzi odinga ukuyisebenzisela i-Dr.Fone – Vula noma Lungisa.
Thepha okuthi Thembela le khompyutha kudivayisi yakho ye-iOS uma uxhuma ifoni.
Zama ukuxhuma idivayisi ngenye intambo yombani.
Uma kungekho okungaphezulu okusebenzile, kungaba yizinkinga zehardware yedivayisi. Kulokhu, siphakamisa ukuthi uye esitolo se-Apple esiseduze ukuze uthole usizo olwengeziwe.

Izinyathelo zokuxazulula inkinga zamadivayisi we-Android

Qiniseka ukuthi uvule isikrini sedivayisi lapho usixhuma kukhompuyutha, ngaphandle uma imisebenzi odinga ukuyisebenzisela i-Dr.Fone – Vula noma Lungisa.
Qiniseka ukuthi uyilandele imiyalelo ku-FAQ engenhla ukuze uxhume idivayisi yakho ye-Android.
Uma isahluleka ukuxhuma, zama ukulanda umshayeli wakamuva wefoni yakho kukhompuyutha yakho. Nasi isixhumanisi sakho ukuze uthole umshayeli wakamuva nokuthi ufakwa kanjani.
Uma kungekho okusebenzayo, hamba kokuthi Imenyu > Impendulo ekhoneni eliphezulu kwesokudla sohlelo ukuze usithinte.

3. Ngenzenjani uma u-Dr.Fone ebona ifoni yami ngokungeyikho?

Lokhu kungenzeka kumadivayisi e-Android. Ezimweni eziningi, usengakwazi ukuqhubeka nenqubo oyiqalile. Kodwa uma ingasebenzi kahle ezigabeni ezilandelayo, sicela ungangabazi ukuxhumana nosekelo lwethu lobuchwepheshe. Bonisa okwengeziwe >>

Ukuze uxhumane nosekelo lobuchwepheshe, chofoza isithonjana Semenyu ekhoneni eliphezulu kwesokudla se-Dr.Fone bese uchofoza Impendulo.

Ewindini lempendulo ye-popup, faka ikheli lakho le-imeyili, chaza inkinga ohlangabezane nayo ngemininingwane, hlola okuthi Namathisela ifayela lokungena bese uhambisa icala. Ukwesekwa kwethu kwezobuchwepheshe kuzobuyela kuwe phakathi kwamahora angu-24 nezinye izixazululo.

4. Okufanele ukwenze uma ubhajwa ekhasini Lokulungisa iphutha le-Dr.Fone USB?

Nansi inkomba yesinyathelo ngesinyathelo ukulungisa izinkinga zokuxhuma kwe-Samsung. Isibonelo, noma uvule ukulungisa iphutha le-USB, isofthiwe isakucela ukuthi uvule ukulungisa iphutha kwe-USB, noma idivayisi ayibonisi iwindi le-pop-up lokuvumela ukulungisa iphutha le-USB. Bonisa okwengeziwe >>

Isinyathelo 1: Sicela uqale kabusha idivayisi bese uxhuma kabusha ifoni yakho ye-Android kukhompyutha yakho. Uma uxhumeke ngempumelelo, vula ifoni yakho - slayida phansi esikrinini sasekhaya ukuze ufinyelele izaziso zefoni yakho. Uzobona isaziso mayelana nohlelo lwe-Android (Isistimu ye-Android: I-USB Yokudlulisa ifayela) . Sicela uyichofoze.

Isinyathelo sesi-2: Kuzilungiselelo ze-USB, sicela uchofoze ezinye izinketho ngaphandle kokuthi [Ukudlulisa amafayela/Android Auto] , njenge- [Dlulisa izithombe] , bese uchofoza [Ukudlulisa amafayela/Android Auto] futhi.

Manje, kufanele unike amandla ngempumelelo ukulungisa iphutha le-USB futhi ungasebenzisa Wondershare Dr.Fone ukwenza okufunayo.