Dr.Fone Support Centre
Thola lapha iziqondiso eziphelele ze-Dr.Fone zokulungisa kalula izinkinga kuselula yakho.
Isigaba sosizo
I-Dr.Fone - Imibuzo Ebuzwa Njalo Yokubuyisela Idatha
1. Yini okufanele ngiyenze uma i-Dr.Fone - Ukutholwa Kwedatha (i-Android) yehlulekile ukuqeda idivayisi yami?
Ngokuvamile Dr.Fone - Data Recovery (Android) ikusiza ukuba baqede idivayisi yakho Android futhi ukubuyisa idatha elahlekile. Kodwa amanye amadivaysi, njenge-Samsung S9/S10 ayisekelwe ukuba impande okwamanje. Udinga baqede idivayisi namanye amathuluzi impande kuqala. Chofoza lapha ukuze uhlole wonke amadivaysi asekelwe .
Uma idivayisi yakho ikuhlu futhi i-Dr.Fone isahluleka ukuyisusa, ungangabazi ukuxhumana nathi ukuze uxazulule inkinga.
Ukuze usithinte, chofoza isithonjana seMenu eduze nesithonjana esithi Nciphisa, chofoza Impendulo ohlwini olwehliswayo. Ewindini lempendulo ye-popup, khumbula ukuhlola inketho ethi "Namathisela ifayela lokungena" futhi uchaze isimo sakho ngemininingwane. Sizohlinzeka ngezixazululo ezengeziwe ukuze sikusize kangcono.
2. Ngenzenjani uma ifoni yami ingaqali (noma ishaywa ngezitini) ngemva kokusebenzisa i-Dr.Fone - Data Recovery(Android)?
- Xhuma ifoni yakho ye-Android kukhompuyutha.
- Hola Dr.Fone bese ukhetha Buyisa umsebenzi.
- Uzobona inketho "Lungisa ifoni yami bricked". Landela imiyalelo ekusikrini ukuze ubuyisele ifoni yakho kwesijwayelekile.
Sicela uqaphele ukuthi lo msebenzi usebenza kuphela uma ifoni yakho isitini ngemva kokusebenzisa Dr.Fone - Data Recovery. Uma unezinkinga zesistimu ye-Android ezingabangelwa yi-Dr.Fone, ungazama ukusebenzisa i- Dr.Fone - System Repair (Android) ukuyilungisa.
3. Kungani ngingakwazi ukubuyisela amafayela alahlekile ngisebenzisa i-Dr.Fone - Data Recovery (Android/iOS)?
Okwenzeka ngempela ukuthi isistimu yefayela isusa indlela yokufinyelela lelo fayela futhi imakwe isikhala ifayela elisetshenziswayo njengesitholakalayo ukuze sisetshenziswe esikhathini esizayo. Kodwa ifayela lisekhona, kuze kube yilapho libhalwa phezu kwelinye ifayela elisha.
Ngakho-ke lapho ukutholwa kwedatha kwehluleka, ithuba elikhulu ukuthi ifayela elisusiwe selibhalwe phansi. Ukuze ukhuphule izinga lokuphumelela lokutholwa kwedatha, kungcono ukuyeka ukusebenzisa ifoni yakho ngokushesha futhi ubuyisele idatha yakho ngokushesha.
4. Ngingakwazi yini ukubuyisela idatha kumadivayisi e-Android aphukile?
5. Kungani u-Dr.Fone ethatha isikhathi eside kangaka ukuskena ifoni yami?
- Khetha kuphela izinhlobo zamafayela ozidingayo bese uskena ifoni futhi.
- Uma une-iTunes/iCloud isipele, kutuswa ukuthi uzame Phinda kusuka ku-iTunes ifayela yokusekelayo futhi Buyisa kusukela iCloud ifayela yokusekelayo. Kuzoshesha kakhulu kulezi zindlela ezimbili.
6. Okufanele ukwenze uma u-Dr.Fone ehlulekile ukuthola ifayela lami eliyisipele le-iTunes?
- Chofoza ilogo ye-Apple kubha yeMenu phezulu esikrinini.
- Iya kokuthi Okuthandwayo Kwesistimu > Ukuphepha Nobumfihlo.
- Uma ibuza, faka igama lomsebenzisi nephasiwedi ukuze uvumele ukushintsha izilungiselelo.
- Chofoza Ukufinyelela Kwediski Okugcwele > Ubumfihlo.
- Chofoza isithonjana + ukuze wengeze i-Dr.Fone noma vele uhudule isithonjana se-Dr.Fone kusuka ku-Finder uye ohlwini Lobumfihlo.
Ngale ndlela, Dr.Fone uzokwazi ukubona futhi scan ifayela iTunes isipele ku-Mac yakho.