Dr.Fone Support Centre
Thola lapha iziqondiso eziphelele ze-Dr.Fone zokulungisa kalula izinkinga kuselula yakho.
Isigaba sosizo
Ukubhalisa & I-akhawunti
1. Ngibhalisa kanjani i-Dr.Fone ku-Windows/Mac?
- Yethula i-Dr.Fone bese uchofoza isithonjana se-Akhawunti ekhoneni eliphezulu kwesokudla se-Dr.Fone.
- Ewindini le-popup, uzobona inketho "Chofoza lapha ukuze ungene futhi wenze uhlelo lusebenze".
- Bese ufaka i-imeyili yelayisensi kanye nekhodi yokubhalisa ukuze ubhalise Dr.Fone. Khona-ke uyoba okufushane umnyuziki Dr.Fone.
Bhalisa manje
Ukuze ubhalise Dr.Fone futhi usebenzise okufushane umnyuziki Mac, landela izinyathelo ngezansi.
- Yethula i-Dr.Fone bese uchofoza isithonjana se-Dr.Fone kubha yeMenu phezulu kwesikrini.
- Chofoza okuthi Bhalisa ohlwini lokudonsela phansi.
- Faka i-imeyili yakho yelayisensi kanye nekhodi yokubhalisa bese uchofoza Ngena ngemvume ukuze ubhalise i-Dr.Fone.
Bhalisa manje
2. Ngizokwenzenjani, uma ikhodi yokubhalisa ingavumelekile?
- Isinyathelo sokuqala siwukwenza isiqiniseko sokuthi uzama ukubhalisa yileyo kanye oyithengile. Sicela uqaphele ukuthi ikhodi yokubhalisa yenguqulo ye-Windows nenguqulo ye-Mac ihlukile. Ngakho hlola ukuthi uthole inguqulo efanele.
- Isinyathelo sesibili ukuhlola kabili isipelingi sekheli le-imeyili elinelayisensi noma ikhodi yokubhalisa, njengoba kokubili kubucayi. Kunconywa ukuthi ukopishe i-imeyili kanye nekhodi yokubhalisa ngokuqondile kwi-imeyili yokubhalisa bese uyinamathisela emabhokisini ombhalo ahambisanayo efasiteleni lokubhalisa.
- Uma namanje kungasebenzi, ungazama izixhumanisi zokulanda okuqondile ngezansi kunalokho. Bazokunikeza isifaki esigcwele ukuze ukwazi ukufaka i-Dr.Fone ungaxhunyiwe ku-inthanethi.
Ithiphu: Qiniseka ukuthi akukho lutho olungenalutho ekuqaleni nasekupheleni kwe-imeyili enelayisensi kanye nekhodi yokubhalisa uma uyinamathisela.
Uma lokhu kungaluxazululi udaba lwakho, ungaxhumana nathi ukuze uthole usizo. Ukukusiza ukukulungisa maduze, ungasithumelela isithombe-skrini sewindi lokubhalisa uma uthinta ukwesekwa kwabasebenzi.
3. Ngiyithola kanjani ikhodi yokubhalisa?
4. Ngiyisusa kanjani ilayisensi endala futhi ngibhalise nelayisensi entsha?
- Yethula i-Dr.Fone bese uphuma ngemvume ku-akhawunti yakho yelayisensi endala.
- Bese uzokwazi ukungena ngemvume nge-imeyili yakho yelayisensi entsha kanye nekhodi yokubhalisa.
Ku-Windows, chofoza isithonjana Ngena ngemvume ekhoneni eliphezulu kwesokudla se-Dr.Fone. Bese uchofoza isithonjana Sezilungiselelo efasiteleni le-popup bese ukhetha Phuma ohlwini olwehliswayo.
Ku-Mac, chofoza u-Dr.Fone kubha yeMenu phezulu esikrinini, chofoza Bhalisa. Efasiteleni elithi Bhalisa, chofoza isithonjana Phuma eduze kwegama le-akhawunti yakho.
5. Ngiyishintsha kanjani i-imeyili yami yelayisensi?
6. Ngiyithola kanjani i-invoyisi noma irisidi ye-oda lami?
Okwama-oda we-Swreg,
https://www.cardquery.com/app/support/customer/order/search/not_received_keycode
Okwama-oda we-Regnow,
https://admin.mycommerce.com/app/cs/lookup
Ngama-oda we-Paypal,
Uma umsebenzi we-PayPal usuqediwe, isistimu yethu izokhiqiza i-invoyisi ye-oda le-PDF ukuze ithunyelwe kuwe nge-imeyili. Uma ungakayitholi i-invoyisi okwamanje, hlola kufolda yakho kadoti/ugaxekile ukuze ubone ukuthi ibivinjwe yini izilungiselelo zakho ze-imeyili.
Okwama-oda we-Avangate:
Uma ukuthenga kwakho kwenziwe ngenkundla yokukhokha ye-Avangate, i-invoyisi yakho ingalandwa ngokungena ngemvume ku-Avangate myAccount futhi ucele i-invoyisi esigabeni Somlando Woku-oda.
7. Ngingalubuyekeza/ngiluguqule kanjani ulwazi oluku-invoyisi yami?
Uma inombolo ye-oda iqala ngo-B, M, Q, QS, QB, AC, W, A, singakubuyekezela igama noma isigaba sekheli. Ungaxhumana nethimba lethu labasekeli ngalesi sixhumanisi ukuze usithumelele ulwazi ofuna ukulengeza noma ukulishintsha. Ithimba lethu labasekeli lizobuyela kuwe ngokushesha okukhulu.
Uma inombolo ye-oda iqala ngo-'AG', uzodinga ukuthintana ne-2checkout lapha ukuze ubuyekeze i-invoyisi.
Uma inombolo ye-oda iqala ngo-'3' noma ngo-'U', udinga ukuxhumana ne-MyCommerce lapha ukuze ubuyekeze i-invoyisi.
8. Ngingalitholaphi i-oda lami noma umlando wethikithi?
Ungathola imininingwane ye-oda lakho ku-Wondershare Passport. Ngokuvamile, ngemva kokuthenga, isistimu yethu izokuthumela i-imeyili equkethe i-akhawunti yakho nephasiwedi. Uma ungenayo le imeyili, ungachofoza “Ukhohlwe Iphasiwedi” ukuze usethe kabusha iphasiwedi yakho.
Ngemva kokungena ngemvume Wondershare Passport, uzokwazi ukuhlola imininingwane oda lakho kanye nomlando ithikithi.
9. Ngiyisusa kanjani i-akhawunti yami ohlelweni lwakho?
Uma ungathanda ukususa i-akhawunti yakho Wondershare kanye nolwazi lomuntu siqu ngokuphelele, sicela uxhumane nethimba lethu ukwesekwa ukuze uthole usizo.