Incazelo Eningiliziwe Yebhizinisi Le-WhatsApp

I-WhatsApp Business iyisithunywa sengxoxo samahhala esinikeza amandla amabhrendi namabhizinisi amancane ukuthi abe nokuxoxisana namakhasimende abo ngenjongo yokungagcini nje ngokukhuphula ukuthengisa kodwa nokwakha isithombe semakethe esibukhali.

Lolu hlelo lokusebenza manje seluyatholakala mahhala ku-Google ne-Apple play store. Le softhiwe ithatha ukusebenzisana kwe-B2B ne-B2C ikuyise ezingeni elisha, ngenxa yezici ezihlukile njengezimpendulo ezizenzakalelayo ezisheshayo namaphrofayela ebhizinisi.

Ungenza noma yini ngohlelo lokusebenza lwe-WhatsApp Business, kusukela ekuthumeleni izincwajana kumavidiyo emikhiqizo. Kulesi sihloko, sizobe sikhuluma ngokuningiliziwe nge-akhawunti ye-WhatsApp Business, izizathu zokuthi kungani amabhizinisi emhlabeni wonke eyithanda, kanye nokwehluka maqondana ne-WhatsApp evamile.

• Yini i-akhawunti ye-WhatsApp Business?
• Lisebenza Kanjani I-WhatsApp Business?
• I-WhatsApp Business vs WhatsApp

Yini i-akhawunti ye-WhatsApp Business?

Ngasekupheleni kuka-2017, i-WhatsApp yayenze izinhlelo zayo zaba semthethweni zokwakha Uhlelo Lokusebenza Lwengxoxo Yebhizinisi oluzinikele, futhi ngoJanuwari 2018, I-WhatsApp Business isiyatholakala ukuze uyilande kuma-iPhones namadivayisi we-Android.

Namuhla, izigidi zezinkampani emhlabeni jikelele zine-akhawunti ye-WhatsApp yebhizinisi ukuze zengeze ukuthintana kochwepheshe endleleni ezisebenzisana ngayo namakhasimende azo. Incazelo esemthethweni eyengeziwe nge-WhatsApp Business, ungayithola lapha: https://www.whatsapp.com/business

Lisebenza Kanjani I-WhatsApp Business?

Ake silande futhi sifake ukuze sazi ngokweqiniso ukuthi lolu hlelo lokusebenza lwe-chat messenger lusebenza kanjani, nali inkomba esheshayo:

Kumsebenzisi we-Android: I-Google Play https://play.google.com/store/apps/details?id=com.whatsapp.w4b

Kumsebenzisi we-iOS: Isitolo se-Apple https://apps.apple.com/app/whatsapp-business/id1386412985

Isinyathelo 1: Sesha i-WhatsApp Business App ku-Google noma landa i-Apple Play Store futhi ufake uhlelo lokusebenza.

Isinyathelo sesi-2: Vumelana nayo yonke imigomo nemibandela ngaphandle kokufunda, njengoba senza kwezinye izinhlelo zokusebenza eziningi

Isinyathelo sesi-3: Thola ibhizinisi lakho libhaliswe ku-WhatsApp Business usebenzisa inombolo esemthethweni yenkampani. Qiniseka ukuthi usebenzisa inombolo engenayo i-akhawunti ye-WhatsApp.

Isinyathelo sesi-4: Okulandelayo ukufaka imininingwane yebhizinisi lakho, lokhu kufaka inombolo yokuxhumana, igama, ikheli, i-imeyili, nolunye ulwazi olubalulekile mayelana nenkampani.

Isinyathelo sesi-5: Qala ukusebenzelana namakhasimende akho futhi ugade izibalo zomlayezo.

I-WhatsApp Business vs WhatsApp

Imisebenzi Efanayo

Kumahhala

Impela, njenge-WhatsApp, lolu hlelo lokusebenza lwebhizinisi oluzinikele likuvumela ukuthi ube nobukhona bebhizinisi lakho futhi uhlale uxhumene nabazoba ngamakhasimende akho ngaphandle kokuchitha ngisho indibilishi. Ungasebenzisa lolu hlelo lokusebenza ukuthumela inombolo engenamkhawulo yemilayezo, kanye nemidiya.

Ungakwazi ukulanda lesi sigijimi sengxoxo yebhizinisi kudivayisi yakho ye-Android kanye ne-iPhone esitolo sokudlala sazo ezihlukene.

IWebhu ye-WhatsApp

Isici esisodwa esibalulekile esifanayo osithola nge-WhatsApp kanye nenguqulo yebhizinisi ye-WhatsApp yikhono lokuthumela nokwamukela kusuka kukhompyutha yakho, hhayi i-smartphone yakho. Lena ingxenye eyodwa ye-WhatsApp chat messenger ethandwa amabhizinisi ngenxa yokuphatha izingxoxo namakhasimende abo.

Imisebenzi Ehlukene

Nawu umehluko obalulekile phakathi kwebhizinisi le-WhatsApp ne-WhatsApp:

Amaphrofayili Ebhizinisi

Mayelana nokugqamisa okujwayelekile, kukhona 'Amaphrofayela Ebhizinisi' azohlinzeka amakhasimende akho ngokuthola imininingwane eyengeziwe mayelana nenkampani, isibonelo, i-imeyili noma ikheli lesitolo, isayithi nanoma yimuphi umfanekiso owengeziwe webhizinisi.

Lezi zinemininingwane eminingi futhi zisiza ukusetha umbono webhizinisi lakho ku-WhatsApp. Ibhizinisi eliqinisekisiwe empeleni lengeza ukwethembeka futhi lizovumela abasebenzisi be-WhatsApp babone ukuthi aniyona inkampani ethile mbumbulu enethemba lokuqola amakhasimende ku-inthanethi. I-WhatsApp ikhokha ukugcizelela okukhulu ukuhlola.

Amathuluzi Okuthumela Imiyalezo

Uma kukhulunywa ngebhizinisi le-WhatsApp vs i-WhatsApp yomuntu siqu, lesi isici esisodwa esingenakusekelwa.

Amathuluzi okuthumela imilayezo afana nomlayezo wokuthi Uhambile, Izimpendulo Ezisheshayo, nemilayezo yokubingelela akhona ku-WhatsApp Business.

Kunenqwaba yamathuluzi aguquguqukayo angasetshenziselwa ukusetha izimpendulo ezisheshayo ukuze kuqinisekiswe ukuthi yonke imibuzo yalowo ongase abe ikhasimende lakho iphendulwa ngokushesha. Ngakho-ke, ngokuqhubekayo, kusiza inkampani yakho ukuthi ibe nekhawunta yebhizinisi lakho, futhi ngemilayezo yokwamukela, ungaphatha ikhasimende lakho ngokufudumele njengoba wenza lapho lingena esitolo sakho somzimba.

Kuzoba nezinketho ezintathu futhi kuye ngezimfuneko zakho ozidingayo ukuze ukhethe izinketho ezifinyelelekayo, isibonelo, 'Umlayezo Ungekho,' 'Umlayezo Wokubingelela,' kanye 'Nezimpendulo Ezisheshayo.'

Umlayezo Ungekho: Le nketho iwusizo uma ungakwazi ukusebenzisa i-akhawunti yakho ye-WhatsApp Business. Ukuze usethe umlayezo wokuthi uhambile, qala, thepha ukukhetha kokuthi Thumela Umlayezo futhi uwenze ube namandla. Kusukela kulelo phuzu kuye phambili, setha umlayezo odinga amakhasimende ukuthi awubone uma ungekho. Okwamanje ungasetha ukuthi udinga nini ukuthumela lo mlayezo.

Ungakhetha phakathi kokuthi Hlala Uthumela, Isheduli Ngokwezifiso, Namahora Ebhizinisi Angaphandle. Kushejuli yangokwezifiso, uma ungafinyeleleki phakathi nesikhathi phakathi nezinsuku, ungakhetha le nketho.

Eqinisweni lokuthi uvamise ukuba namahora Webhizinisi asethiwe, khetha inketho yamahora ebhizinisi angaphandle, futhi ibhizinisi le-WhatsApp lizosabela ngomlayezo owukhethile ngaphandle kwamahora akho ebhizinisi. Ungakwazi ngisho nokukhetha abahlomuli ofisa ukuthumela umlayezo wokuthi Awukho. Ungakhetha phakathi kwawo Wonke umuntu, wonke umuntu ongekho encwadini yendawo, wonke umuntu ngaphandle, kanye nokuthi Thumela kuphela ku.

Umlayezo Wokubingelela: Lokhu mhlawumbe kuyisici esihle kakhulu se-WhatsApp Business njengoba ungabhala umlayezo wangokwezifiso otholwa abathumeli uma bekuthumelela imiyalezo. Thepha kokuthi Thumela Umlayezo Wokubingelela bese kamuva ushintsha Umlayezo odinga amaklayenti akho abe nawo. Njengamanje ungakhetha abazozuza kumlayezo wokubingelela.

Izimpendulo Ezisheshayo: Kukhona idatha ebalulekile iklayenti elisha ngalinye eliyifunayo lapho likuthumelela umlayezo ku-WhatsApp Business yakho. Ngokwesibonelo, uma kwenzeka uyinhlangano yokuqeqesha, amakhasimende akho angase afune izinto ezicashile zohlelo Lwekilasi, Isifundo Sokufunda Ibanga, Imali Yokuqeqesha, Izixhumanisi Zokubhalisa, nokunye.

Izibalo

Lona umguquli-mdlalo empini yebhizinisi le-WhatsApp vs i-WhatsApp evamile. Imilayezo ngokwayo isho ulwazi oluningi, futhi ungalusebenzisela ukusebenzelana kalula namakhasimende akho futhi usungule iziqondiso, uthuthukise ibhizinisi lakho endleleni.

Kuze kube manje, Ibhizinisi le-WhatsApp linikezela ngokwazisa ngezibalo, into enikeza osomabhizinisi imininingwane edingekayo mayelana nenani lemiyalezo edluliswayo, ecutshungulwayo nethunyelwe, ukuze bakwazi ukushintsha ingqikithi yezimpendulo ezisheshayo ukuze baxhumane kangcono nezithameli zakho.

Ngakho-ke, cabanga ukumisa i-akhawunti yakho entsha ye-WhatsApp Business? Kodwa unezingxoxo zamaklayenti ofuna ukuzidlulisa zisuka ku-iPhone yakho ziye kufoni yakho ye-Android, kwesokudla? Yebo, ungakwenza ngekhithi yamathuluzi ye-Dr.Fone, ungakwazi ukudlulisa idatha kusuka efonini eyodwa. komunye. Nansi inkomba yakho yesinyathelo ngesinyathelo, ngakho-ke ngaphandle kokumosha, asiqhubeke:

Isinyathelo 1: Xhuma amafoni omthombo nawendawo kukhompuyutha yakho

Uma usuqalise ukwethulwa kwekhithi yamathuluzi ye-Dr.Fone ku-Windows PC yakho, kusukela kukholomu yesobunxele bheka isici se-WhatsApp, bese uchofoza lapho "Dlulisa Imilayezo ye-WhatsApp" inketho.

Isinyathelo sesi-2: Ukudluliswa kwemiyalezo ye-WhatsApp kuqala

Kulesi sinyathelo, udinga ukuqalisa ngokudluliswa kwe-WhatsApp kwemiyalezo ngokushaya inketho "yokudlulisa". Kuzodingeka uqinisekise ukudluliswa, ngisho nalapho uzocelwa ukuthi idatha ye-WhatsApp evela kumthombo wefoni izosuswa lapho idluliselwa kufoni okuyiwa kuyo. Ngakho, qinisekisa “yebo,” bese uye esinyathelweni esilandelayo sokudluliswa kwedatha.

Isinyathelo sesi-3: Linda kuze kube yilapho ukudluliswa kwemilayezo kungaqediwe.

Uma inqubo yokudlulisa imilayezo iqhubeka, asikho isenzo esidingekayo ohlangothini lwakho. Qiniseka ukuthi womabili amadivaysi axhunywe kahle ku-PC, uma ukudlulisa sekuqalisiwe.

Uma ubona umlayezo ongezansi esikrinini, kusho ukuthi ukudluliselwa komlando wengxoxo ye-WhatsApp usuka ocingweni olulodwa uye kwenye kuqediwe. Manje usunganqamula womabili amadivayisi.

Isiphetho

Ngemuva kokufunda yonke indatshana, cishe uthole umbono wokuthi iyini i-akhawunti yebhizinisi le-WhatsApp, kungani inenzuzo ebhizinisini, futhi yimuphi umehluko obalulekile nokufana kwayo maqondana ne-akhawunti yomuntu siqu ye-WhatsApp.

Uma usebenzisa i-WhatsApp Business App ukwenza izingxoxo zochwepheshe namakhasimende akho, singathanda ukuzwa kokuhlangenwe nakho kwakho, wabelane nathi esigabeni sokuphawula salokhu okuthunyelwe kwebhulogi!