Konke Okufanele Ukwazi Ngezici Zebhizinisi Le-WhatsApp

Esikhathini sokuhwebelana kwembulunga yonke, ukuxhumana phakathi kwamakhasimende namabhizinisi kubalulekile. I-WhatsApp Business iyisixazululo esifanele sale nkinga.

Abantu abaningi emhlabeni wonke banama-akhawunti e-WhatsApp futhi bawasebenzisa ukuthumela imiyalezo kumndeni wabo, abangani, ozakwabo, njalonjalo. Ngemuva kokubona lokho izinkampani zabona i-WhatsApp njengesiteshi esiphelele sokuxhumana kwamakhasimende namabhizinisi. Ngakho-ke, ngemva kokuba i-Facebook ithenge i-WhatsApp, babona lokho njengethuba futhi bakha i-WhatsApp Business App kanye ne-WhatsApp Business API, ngakho manje amabhizinisi angakwazi ukuxhumana namakhasimende awo kalula.

Kamuva esihlokweni, sizobona ukuthi uyini umehluko phakathi kwezinhlobo ezimbili zama-akhawunti we-WhatsApp Business, zonke izici ze-WhatsApp Business, futhi sizokunikeza amathiphu awusizo nasebenzayo okusebenzisa I-WhatsApp Business. Futhi, ungabheka ukuthi ungaguqula kanjani i-akhawunti ye-Whatsapp ibe yi-akhawunti yebhizinisi le-Whatsapp futhi ushintshe i-akhawunti yebhizinisi le-Whatsapp ibe i-akhawunti evamile , uma uyidinga.

• Yiziphi izici ze-WhatsApp Business?
• Amathiphu namasu webhizinisi le-WhatsApp

Yiziphi izici ze-WhatsApp Business?

I-WhatsApp yayicabange ngabanikazi bamabhizinisi amancane naphakathi naphakathi namabhizinisi amakhulu ngakho bakha izinhlobo ezimbili ze-WhatsApp Business.

Uhlelo lokusebenza lwe-WhatsApp Business

Okuhlosiwe ngumnikazi webhizinisi elincane. Izici ezikuhlelo lokusebenza zingaphezu kokwanele ukwanelisa amabhizinisi amancane. Uhlelo lokusebenza lwe-WhatsApp Business likuvumela ukuthi uxhumane namakhasimende kalula ngokusebenzisa amathuluzi ukuze uzenzele, uhlele, futhi uphendule ngokushesha imilayezo yamakhasimende.

Kodwa ufuna ukwazi ingxenye engcono kakhulu?

Konke kumahhala ngokuphelele.

Ngakho-ke nazi zonke izici ze-akhawunti ye-WhatsApp Business App:

Imiyalezo Yohlelo Lokusebenza Lwebhizinisi le-WhatsApp

Imiyalezo imahhala ngokuphelele. Ungathumela imilayezo eminingi ngokuthanda kwakho. Into kuphela okufanele ube nayo inombolo yocingo yamakhasimende akho.

I-WhatsApp Business App Broadcasting

Esinye sezici eziwusizo kakhulu ku-WhatsApp Business App - ukusakaza. Ungathumela ukusakaza kumakhasimende angu-256 ngesikhathi. Lelo nani likhulu ngokwanele ebhizinisini elincane.

I-WhatsApp Business App Automation

Leso sici se-WhatsApp Business siyintandokazi kubantu abaningi. Ungathumela imilayezo esheshayo ezenzakalelayo njenge:

• Umlayezo wokubingelela
• Umlayezo Ongekho
• Izimpendulo Ezisheshayo

Ngayinye iwusizo kakhulu futhi isiza ukuxhumana phakathi kwebhizinisi nekhasimende.

WhatsApp Business App CRM

Lesi sici ku-WhatsApp Business App sikusiza ukuthi uphathe bonke oxhumana nabo. Icishe ifane ne-WhatsApp yasekuqaleni.

Igama loxhumana nabo liyafana nelo obagcinile. Uma ungakwenzanga - zizoboniswa njengezinombolo zocingo.

Ungadalela amakhasimende akho amalebula athile.

Iphrofayela Yebhizinisi Yohlelo Lokusebenza Lwe-WhatsApp Yebhizinisi

Ukuba nephrofayela yebhizinisi ku-WhatsApp Business App kuzokusiza ukuthi utholwe amakhasimende akho kalula. Ukunikeza ulwazi njengekheli lakho, inombolo, iwebhusayithi, i-imeyili, njll. kuyasiza uma amaklayenti ezama ukuxhumana nawe.

Izibalo ze-WhatsApp Business App Messages

Ungakwazi ukuqapha imilayezo ethunyelwe kumakhasimende. Lokho kuzosiza ocwaningweni lwamakhasimende futhi kuzokukhombisa ukuthi amakhasimende athanda ini nangawathandi.

Isici esimangalisayo esizosiza ukuthuthukisa imikhiqizo/izinsizakalo kanye nokuxhumana namakhasimende anoma yiliphi ibhizinisi uma lisetshenziswe kahle.

Isiphetho

I-WhatsApp Business App ingenye yezindlela ezinhle kakhulu zokusebenzelana namakhasimende akho, ngakho-ke, amaklayenti kanye nawe.

Abantu abaningi abayisebenzisayo bahlabeke umxhwele. Bangaphezu kuka-80% osomabhizinisi abancane base-India naseBrazil abayisebenzisayo futhi bathi bayayithanda imiphumela abayitholayo.

I-WhatsApp Business API

Le ngxenye ingeyabantu abakhulu abafuna ukusebenzisa i-WhatsApp ukuze bathuthukise ibhizinisi labo.

Ukuze udale i-WhatsApp Business API kufanele ugunyazwe Uzakwethu we-WhatsApp. Ukukhetha Umhlinzeki Wesixazululo Ofanele we-WhatsApp kubalulekile ngoba ungase ungakwazi ukusebenzisa amandla aphelele e-WhatsApp Business API.

Khuluma nochwepheshe ngaphambi kokwenza leso sinqumo.

Imiyalezo ye-WhatsApp Business API

Uma usebenzisa i-WhatsApp Business API ukhokhiswa ngomlayezo ngamunye ovela ku-WhatsApp naku-WhatsApp uzakwethu okhethe ukuvula i-akhawunti naye.

Khumbula ukuthi imali ye-WhatsApp Business iyahluka ngokwesifunda.

Into emnandi ukuthi uma uphendula kungakapheli amahora angama-24 ekhasimendeni lakho - kumahhala! Leyo yisistimu ibala njengomlayezo weseshini.

Kunezinhlobo ezimbili zemiyalezo ye-WhatsApp Business API:

• Umlayezo Wezikhathi - umahhala futhi ubalwa njengowodwa uma uthunyelwa amahora angama-24 ngaphakathi.
• Umlayezo Wesifanekiso - awumahhala futhi ubalwa njengowodwa uma uthunyelwa ngaphandle kwamahora angama-24.

Okunye okubalulekile kwemiyalezo yesifanekiso ukuthi idinga ukugunyazwa yi-WhatsApp ngaphambi kokuthi iqale ukusetshenziswa.

Ukusakazwa kwe-WhatsApp Business API

Ngale ndlela, i-WhatsApp Business API ayiwini ngoba ayivunyelwe ukwenza ukusakaza.

I-WhatsApp ivimbela imilayezo yokumaketha ye-API. Ungayinyenyela kumlayezo wakho wesifanekiso kodwa uma i-WhatsApp ikuthola wenza lokho - banelungelo lokungakufaki ukufinyelela kwakho ezinsizeni zabo zebhizinisi.

I-WhatsApp Business API Automation

Akukhonakali ukuthi uwahlanganise ku-API yakho kodwa kuya ngomhlinzeki wakho wesevisi ye-WhatsApp Business.

I-WhatsApp Business API CRM

Futhi, akukhonakali ukukuhlanganisa ku-API yakho kodwa kuya ngozakwethu we-WhatsApp Business okuhlinzeka ngezinsizakalo zebhizinisi ze-WhatsApp.

Isiphetho

I-WhatsApp Business API ifanele izinkampani ezinkulu kanye nezidingo zazo. Ungase ucabange ukuthi i-App iyindlela engcono kodwa kuya ngezidingo zenkampani esebenzisa izinsiza.

Amakhulu ezinkampani ayisebenzisayo emhlabeni wonke futhi athi ibalulekile.

Amathiphu namasu webhizinisi le-WhatsApp

Nawa amanye amathiphu azokusiza ukuthi uthole isinyathelo esisodwa ngaphambi komncintiswano wakho.

Ithiphu №1: Phendula njengomuntu

Uma iklayenti likubuza umbuzo, liphendule njengomuntu. Ngaleyo ndlela bazoba matasa kakhulu futhi bathembeke kakhulu ebhizinisini lakho lapho bekuthumela imiyalezo ngebhizinisi le-WhatsApp.

Ithiphu №2: Umlayezo wokubingelela

Sebenzisa Umlayezo Wokubingelela ukuze wazise amakhasimende ukuthi ibhizinisi lakho limayelana nani nokuthi yiluphi uhlobo lolwazi azoluthola kuwe ebhizinisini le-WhatsApp.

Ithiphu №3: Umlayezo Ungekho

Sebenzisa Umlayezo Wokungabi khona ukuze wazise ikhasimende lakho ukuthi uzophendula ngokushesha okukhulu. Siphakamisa ngokuqinile ukuthi uphendule engakapheli amahora angama-24. Ngokushesha kuba ngcono.

Isikhathi sokunaka kwabantu sifushane ngempela ngakho gcina lokho engqondweni.

Ithiphu №4: Izimpendulo Ezisheshayo

Sebenzisa Izimpendulo Ezisheshayo zemibuzo obuzwa njalo. Benze njengabantu ngangokunokwenzeka.

Ithiphu Yebhonasi: Sebenzisa ama-emoji

Ama-Emojis uma uthumela imilayezo amakhasimende enyusa izinga legeyimu yakho. Sebenzisa ubuhlakani futhi wenze imilayezo yakho ihehe. Kodwa qaphela futhi ungasebenzisi kakhulu ngoba kuzokwenza umbono omubi.

Ithiphu №5: Ungawabukeli phansi amandla okusakaza imilayezo

1. Iya ku-WhatsApp ibhizinisi> Izingxoxo > Ukusakaza okusha.
2. Sesha noma khetha abathintwayo ofuna ukubangeza.
3. Thepha okuthi Dala.

Yenza ubuciko ngokusakaza futhi wazi amakhasimende akho kangcono.

Isibonelo, ungenza izinhlolovo noma uthumele ulwazi oluthakazelisayo mayelana nomkhiqizo wakho. Yenza umcabango wakho uqhubeke!

Ithiphu №6: Ungakhohlwa ngamalebula

Inhlangano iwukhiye kukho konke ngakho ngale ndlela amalebula angabangani bakho abakhulu.

Hlela amakhasimende ngamalebula ukuze ukuthole kulula futhi uthumele ukusakazwa okuthile eqenjini elikhethiwe.

Ulebula kanjani oxhumana naye?

1. Thinta bese ubamba umlayezo noma ingxoxo
2. Thepha Ilebula
3. Ungangeza ilebula ekhona noma ilebula entsha.

Ungakha amalebula afika kwangu-20.

Ithiphu №7: Sebenzisa izithombe nezitikha

Uma usebenzisa izakhi ezibukwayo ezihehayo uthola ukusabela okunamandla kwemizwa kubantu. Ngale ndlela amakhasimende akho azokhumbula ibhizinisi lakho futhi azokhetha kunomncintiswano wakho.

Ithiphu №8: Sebenzisa i-WhatsApp Business ukuthola ama-oda

Isakhiwo noma izinhlelo zokuhleleka zokuhlanganisa ebhizinisini lakho ziyinkimbinkimbi ngempela futhi kungase kudingeke izinsiza eziningi.

Kunalokho, ungasebenzisa ibhizinisi le-WhatsApp njengesiteshi solwazi sama-oda ekhasimende lakho.

Ithiphu №9: Maketha isiteshi sakho se-WhatsApp Business ezinkundleni zokuxhumana

Kuyini iphuzu lokuba ne-WhatsApp Business uma kungekho muntu olaziyo ngakho-ke kungekho muntu olisebenzisayo? Leyo nkinga inesixazululo esilula kakhulu.

Khuluma ngebhizinisi lakho le-WhatsApp. Kulula kanjalo.

Dala okuthunyelwe noma okubili ku-Facebook noma ku-Instagram yakho ukuze ube nebhizinisi le-WhatsApp. Khuluma ngayo namakhasimende akho athembekile.

Ithiphu №10: Dala ikhodi yesaphulelo yawo wonke umuntu okuthumelela ikhodi ku-WhatsApp Business

Ungakha iphromoshini encane yawo wonke umuntu okuthumela ikhodi ngebhizinisi le-WhatsApp. Ukuze nje ubafake emsamo.

(Isibonelo, igama lomkhiqizo wakho yi-XYZ, ngakho-ke ungakha ikhodi yesaphulelo ngo-10% we-oda labo elilandelayo. Futhi ukuze wonke umuntu okuthumela i-XYZ10 ku-WhatsApp akwazi ukusebenzisa leyo phromoshini.)

Ungase ulahlekelwe ingxenye yenzuzo yakho kodwa ngaleyo ndlela utshala ebudlelwaneni besikhathi eside namakhasimende akho.

Ithiphu lokugcina: Sebenzisa umcabango wakho

Ungasebenzisa i-WhatsApp Business ezintweni eziningi, ngakho-ke ungagcini ezindleleni zendabuko zokuyisebenzisa.

Ungenza ngokuzenzakalelayo izindawo ezinkulu zebhizinisi lakho - ngemuva, ekugcineni, noma kokubili. Ukwenza lula ukuxhumana phakathi kwakho namakhasimende akho kuzokuholela phambili kunamanye amabhizinisi ku-niche yakho angasebenzisi I-WhatsApp Business.

Isiphetho

Ukusebenzisa i-WhatsApp Business App noma i-WhatsApp Business API kunezinzuzo eziningi zakho nenkampani yakho. I-WhatsApp Business iyithuluzi, eliwusizo ngempela.

I-WhatsApp Business App iwafanele ngokuphelele amabhizinisi amancane njengoba sibonile. Inkundla yamahhala ezokwenza umkhiqizo wakho ugqame.

I-WhatsApp Business API yanelisa izidingo zamakhudlwana.

Noma ngabe likhulu kangakanani ibhizinisi lakho, kubalulekile ukuthintana kalula nomuntu obaluleke kakhulu emhlabeni webhizinisi - ikhasimende.

Futhi, ungaguqula i-WhatsApp yakho ibe yi-akhawunti yebhizinisi le-WhatsApp ukuze ukhulise ibhizinisi lakho. Futhi uma udinga ukudlulisa idatha yebhizinisi le-WhatsApp kufoni entsha, ungafinyelela i-Dr.Fone-WhatsApp Business Transfer ukuze uthole usizo.