Ukudideka Phakathi Kwe-WhatsApp Ne-akhawunti Yebhizinisi Le-WhatsApp Meaning?

Wonke umuntu uyazi WhatsApp. Wonke umuntu uthanda i-WhatsApp. Sonke sisebenzisa i-WhatsApp izikhathi ezimbalwa ngosuku ukuthumela imiyalezo kwabaseduze nabathandekayo. I-WhatsApp iwuhlelo lokusebenza #1 kanye no-#2 olulandwa kakhulu futhi olusetshenziswa kakhulu emhlabeni olunabasebenzisi abangaphezu kwezigidi eziyizinkulungwane ezimbili abasebenzisa uhlelo lokusebenza nsuku zonke. Ngo-2014, i-Facebook yathenga i-WhatsApp, futhi kusukela lapho, kuye kwaba namahemuhemu mayelana nokuthi i-Facebook izokwenza kanjani imali ngolunye lwezinhlelo zokusebenza ezisetshenziswa kakhulu emhlabeni, okwesibili kwezazo kwezinye izimakethe zomhlaba. Ngo-2018, i-Facebook yethula i-WhatsApp Business, futhi uma umusha ohlelweni lokusebenza, ukudideka phakathi kwe-WhatsApp ne-WhatsApp Business incazelo kuyaqondakala.

• Kusho ukuthini nge-Akhawunti Yebhizinisi ku-WhatsApp?
• Yini Ongayenza Nge-Akhawunti Yebhizinisi Ye-WhatsApp?
• Uyenza kanjani i-akhawunti ye-WhatsApp Business?
• Ngingakwazi Ukudlulisa I-akhawunti Yami Ye-WhatsApp Ku-WhatsApp Business?

Kusho ukuthini nge-Akhawunti Yebhizinisi ku-WhatsApp?

Yini i-WhatsApp?

I-WhatsApp iwuhlelo olusetshenziswa umuntu siqu. Abantu basebenzisa uhlelo lokusebenza ukuze bahlale bethintana, baxhumane ngezindlela ezintsha ezinjengombhalo, imilayezo yezwi, amavidiyo, ama-emoji nezithonjana, kanye nezitika zakamuva. Ikhule kakhulu kubasebenzisi phakathi neminyaka edlule futhi manje isiza abantu ababalelwa ezigidini ezi-2 emhlabeni jikelele. Noma nini lapho ufuna ukuxhumana nomuntu nge-SMS engaphezu kwe-SMS, ungaqiniseka ukuthi cishe uzoba ne-akhawunti ye-WhatsApp ongathumela kuyo umlayezo. I-WhatsApp iyatholakala kuwo wonke amapulatifomu avamile namuhla, kukhona uhlelo lokusebenza lwe-iOS, uhlelo lokusebenza lwe-Android, uhlelo lokusebenza lwe-macOS, nohlelo lokusebenza lwe-Windows. Ngokwesilinganiso esihle, ulwazi lwe-WhatsApp olusekelwe kusiphequluli olubizwa nge-WhatsApp Web luyatholakala, uma kwenzeka ukukhompyutha enesistimu yokusebenza engasekelwe noma ifoni enesistimu yokusebenza engasasekelwa.

I-WhatsApp isetshenziswe abantu ngabanye namabhizinisi amancane ngezinjongo zebhizinisi, ngomthamo olinganiselwe. Babenza amaqembu futhi bathumele imilayezo kumakhasimende abo nakubangane nomndeni babelane nabo ngekhathalogi yabo futhi abantu babebathumelela imilayezo noma babashayele ama-oda. Uhlelo lwasebenza, hhayi ngobungcweti kakhulu, kodwa abantu baphatha.

Yini I-WhatsApp Business?

Uhlelo lokusebenza lwe-WhatsApp Business wuhlelo lokusebenza oluhlukile ku-WhatsApp Messenger (igama eligcwele le-WhatsApp). Abasebenzisi bangahlukanisa phakathi kwe-WhatsApp ne-WhatsApp Business ngendlela yelogo futhi. Ilogo ye-WhatsApp Business ino-B ngaphakathi kwebhamuza lengxoxo kuyilapho i-WhatsApp (Messenger) ayinakho. Okulandelayo, I-WhatsApp Business iletha izici ezihloselwe abasebenzisi bebhizinisi. I-interface eyisisekelo ihlala ifana ne-WhatsApp Messenger futhi ukujwayela kuyaphazima, okuyinto enhle. Kodwa-ke, uhlelo lokusebenza lwe-WhatsApp Business lunezici ezimbalwa ezenza kube lula ukuthi amabhizinisi ahlanganyele namakhasimende awo ngobungcweti kunokuba angasebenzisa i-WhatsApp egxile kubathengi.

Incazelo Ye-akhawunti Yebhizinisi Ye-WhatsApp

Umehluko phakathi kwe-akhawunti ye-WhatsApp kanye ne-akhawunti ye-WhatsApp Business usekusetshenzisweni kwamagama kanye nenqubo yokubhalisa. Ubhalisela i-WhatsApp usebenzisa inombolo yakho futhi unikeze igama lakho ngesikhathi ubhalisa. Ebhizinisini le-WhatsApp, ubhalisa usebenzisa inombolo yeselula ofuna ukuyisebenzisela ibhizinisi lakho, futhi esikhundleni segama lakho, unikeza igama lebhizinisi lakho futhi ugcwalise imininingwane ethile ebalulekile mayelana nebhizinisi lakho amakhasimende azoyithola iwusizo, futhi lokho kudala. I-akhawunti yakho ye-WhatsApp Business.

Yini Ongayenza Nge-Akhawunti Yebhizinisi Ye-WhatsApp?

I-akhawunti ye-WhatsApp Business yenza amabhizinisi akwazi ukuxhumana namakhasimende awo ngezindlela ezintsha eziqhubekisela phambili ibhizinisi lawo. I-WhatsApp Business imayelana nokubeka noma yiluphi ulwazi olubalulekile mayelana nebhizinisi lakho ezandleni zabantu. Uma abantu benendlela yokuxhumana nebhizinisi lakho elisebenzisa i-WhatsApp Business, awubadingi ikhadi lebhizinisi - lonke ulwazi olumayelana nebhizinisi lakho lutholakala kubo kanye nenombolo yakho yocingo uma usebenzisa i-akhawunti ye-WhatsApp Business. Amabhizinisi noma amakhasimende angakwazi ukuqalisa izingxoxo ukuze bathole ulwazi ngokubuka nje, izimpendulo ezisheshayo, noma usizo. Izingxoxo ziyimfihlo futhi zivikelekile kusetshenziswa ukubethela ngasemaphethelweni.

• Amabhizinisi, ngesikhathi sokubhalisa, asevele ahlinzeka ngemininingwane efana nekheli lawo lewebhusayithi, ikheli le-brick-and-mortar, izikhathi zebhizinisi, ngaphandle kwezinye izinto amakhasimende azithola ziwusizo. Ngokuhambisana nekheli, kungenzeka ngisho nokubeka iphinikhodi kumephu ukuze usize izivakashi zikhomba indawo yakho futhi ziqonde kangcono ikheli lakho lebhizinisi.
• Amabhizinisi angahlinzeka ngekhathalogi yamasevisi nemikhiqizo abayithengisayo.
• Kunamathuluzi okuthumela imiyalezo akhethekile atholakala kubasebenzisi be-WhatsApp Business njengomlayezo wokuthi Uhambile, Umlayezo Wokubingelela, kanye Nezimpendulo Ezisheshayo ezenza ukusebenzelana kwakho kwebhizinisi kube bungane futhi kube ngokomsebenzi kakhulu. Ukubingelela okuzenzakalelayo, impendulo esheshayo, noma impendulo ezenzakalelayo uma ukude ihamba ibanga elide ukuze uthole ukwethembeka nokwethenjwa kumakhasimende futhi kwenza ukusebenzelana okuhle nokuchwepheshile.
• Amalebula angasetshenziswa engxoxweni ukuze uwahlele ngokushesha. Kunamalebula amahlanu achazwe ngaphambilini, ahlobene namakhasimende nama-oda, futhi ungakha amalebula amasha ukuze afanele izidingo zakho.

I-WhatsApp Business kanye namakhasi e-Facebook

I-WhatsApp Business iyithuluzi elihle lokusebenzisa amandla ngokwalo. Abantu ngabanye namabhizinisi amancane bangakwazi (futhi benze) ukusebenzisa i-WhatsApp Business njengethuluzi elizimele lokuphatha amabhizinisi abo kangcono. I-WhatsApp Business isebenza njengesofthiwe yamahhala yokuphatha ubudlelwano bamakhasimende (CRM) ngendlela enamathuluzi amaningana angeziwe enza ukuzizwisa okubandakanyayo, okusebenzisanayo kokubili amabhizinisi namakhasimende.

Kodwa-ke, njengoba i-Facebook ithenge i-WhatsApp ngo-2014, futhi i-WhatsApp Business yakhululwa ngo-2018, kwaba yindaba yesikhathi ngaphambi kokuba amandla e-Facebook ahlanganiswe futhi ne-WhatsApp Business. I-Facebook ne-WhatsApp ziya zihlanganiswa kakhulu kunangaphambili namuhla, futhi kumabhizinisi namakhasimende, lokho kungaba yinto enhle kuphela.

I-WhatsApp Business ingaxhunywa ekhasini lakho lebhizinisi le-Facebook olisebenzisayo. Uma wenza lokho, kuvula amathuba ayingqayizivele wokuthi uhlanganyele futhi uhlanganyele namakhasimende akho kanye namakhasimende angaba khona. Lokhu kungadubula i-ROI yakho ophahleni uma kwenziwa ngendlela efanele nangobuhlakani.

Inkinobho ye-WhatsApp ekhasini le-Facebook

Kuzilungiselelo zakho zekhasi le-Facebook, kunenketho yokuxhuma i-akhawunti yakho ye-WhatsApp noma ye-WhatsApp Business nekhasi. Isinyathelo sokugcina ukufaka inkinobho ye-WhatsApp ekhasini lakho le-Facebook futhi kuyanconywa ukuthi ukwenze lokho ukuze izivakashi zazi ngokucacile ukuthi zingaxhuma nawe ku-WhatsApp.

Qalisa i-Click-to-WhatsApp Ads ku-Facebook

Amabhizinisi manje angakha okuthunyelwe ku-Facebook ekhasini lawo lebhizinisi le-Facebook bese akhuphula okuthunyelwe, esebenzisa i-Send WhatsApp Message call-to-ection. Lapho umsebenzisi achofoza inkinobho, uyiswa ngqo kuhlelo lwakhe lokusebenza lwe-WhatsApp Messenger lapho angathumela khona umlayezo ebhizinisini ngasese nangokuvikelekile ngaphandle kwanoma yimuphi omunye umyalo okhethekile, ithuluzi, noma umzamo odingekayo kubo. Lokhu kugqugquzela ukusebenzelana kwamakhasimende njengoba lokhu kususa noma isiphi isithiyo amakhasimende angase abe nawo ekuxhumaneni namabhizinisi njengoba sisebenzisa isevisi nenkundla asebevele eyisebenzisa futhi amethembayo.

Uyenza kanjani i-akhawunti ye-WhatsApp Business?

Ukudala i-akhawunti ye-WhatsApp Business kulula njengokubhalisela i-WhatsApp. Izinyathelo zokubhalisela Ibhizinisi le-WhatsApp kanye nendlela yokudala i-akhawunti ye-WhatsApp Business ziyefana nokungena ekubhaliseleni i-WhatsApp Messenger.

• Nikeza ngenombolo kuhlelo lokusebenza lwe-WhatsApp Business oyisebenzisayo noma ozoyisebenzisela ibhizinisi
• Qinisekisa ubunikazi benombolo ngokufaka i-OTP eyamukelwe

Ngemuva kwalokhu kufika umehluko omkhulu phakathi kwe-WhatsApp ne-WhatsApp Business. Esikhundleni sokufaka igama lakho, uzofaka eminye imininingwane efana nale:

• Igama lebhizinisi
• Ubunjalo bebhizinisi/isigaba sebhizinisi
• Ikheli lebhizinisi
• I-imeyili yebhizinisi
• Iwebhusayithi yebhizinisi
• Incazelo yebhizinisi
• Amahora ebhizinisi

Le mininingwane yakha iphrofayela yebhizinisi engabonwa abasebenzisi abaxhumana nebhizinisi ku-WhatsApp. Lawa mathuluzi, ngokwemvelo yawo, aqondene ngqo namabhizinisi futhi awatholakali ku-WhatsApp Messenger egxile kubathengi.

Ngemva kokusetha, kuhle ukuthi usethe ikhathalogi yamasevisi noma imikhiqizo oyithengisayo. Okunye okutholakalayo inketho yokuxhuma i-akhawunti yakho ye-WhatsApp Business ekhasini lakho le-Facebook ongase usetshenziselwe ukumaketha ibhizinisi lakho nokudayisa imikhiqizo/izinsizakalo zakho endaweni yesikhulumi se-Facebook. Lapho uxhuma, kungenzeka ukuvumelanisa imininingwane yekhasi lakho le-Facebook ku-akhawunti yakho ye-WhatsApp Business.

Ngingakwazi Ukudlulisa I-akhawunti Yami Ye-WhatsApp Ku-WhatsApp Business?

Kuyalulekwa ukuthi abanikazi bamabhizinisi babe nenombolo yocingo yomuntu siqu neyebhizinisi ehlukile ukuze balondoloze ukuhlanzeka nokusebenza kahle. Kodwa-ke, bangakwazi ukwenza ngomugqa owodwa kuphela uma befisa kanjalo, futhi ukudlulisela inombolo yabo ye-WhatsApp ku-WhatsApp Business kulula njengokubhalisela Ibhizinisi le-WhatsApp ngenombolo yabo.

Uma sebebhalisela i-WhatsApp Business nenombolo yabo, i-WhatsApp Business izobatshela ukuthi inombolo abayifakile iyasebenza ku-WhatsApp Messenger futhi ibatshele ukuthi baqinisekise ukuthi bayafuna yini ukuyisusa leyo nombolo isuka ku-WhatsApp Messenger iye ku-WhatsApp Business futhi iyiguqule futhi idlulisele i-WhatsApp. okomuntu siqu kunombolo yebhizinisi le-WhatsApp. Uma wenza ocingweni olufanayo, umlando wakho wengxoxo ye-WhatsApp uzodluliselwa ngokuzenzakalelayo ebhizinisini le-WhatsApp. Uma ufuna ukushintshela ocingweni olusha, uzodinga i-Dr.Fone-WhatsApp Business Transfer, lapha ungakwazi ukudlulisa ibhizinisi le-WhatsApp.

Isinyathelo 1: Faka isofthiwe Dr.Fone kudivayisi yakho. Vakashela isikrini sasekhaya bese ukhetha "WhatsApp Dlulisa".

Isinyathelo sesi-2: Khetha ithebhu ye-WhatsApp kusuka kusibonisi sesikrini esilandelayo. Xhuma zombili izisetshenziswa ze-Android kukhompyutha yakho.

Isinyathelo sesi-3: Khetha inketho ethi "Dlulisa Imilayezo Yebhizinisi le-WhatsApp" ukuze uqale ukudlulisa usuka kwenye i-android uye kwenye.

Isinyathelo sesi-4: Manje, thola ngokucophelela zombili izisetshenziswa ezindaweni ezifanele bese uchofoza "Dlulisa".

Isinyathelo sesi-5: Inqubo Yokudlulisa Umlando we-WhatsApp iyaqala futhi ukuqhubeka kwayo kungabukwa kubha yokuqhubeka. Ngokuchofoza okukodwa nje zonke izingxoxo zakho ze-WhatsApp kanye nemultimedia zidluliselwa kudivayisi entsha.

Ungakwazi ukufinyelela kalula umlando wakho we-WhatsApp ocingweni olusha uma ukudlulisa sekuqediwe.